IT issues are so important in just about every industry. When it comes to college campuses, students and faculty members need to be able to feel as though everything is being done to keep campus networks safe. The problem is that many campus IT departments are understaffed or underfunded. Technology services need to improve for many reasons. IT education amongst faculty could go a long way toward making things better.
IT Support Shortages
When you don’t have enough people on the IT support team, it creates problems for everybody. People rely on IT support to solve various issues. In the modern world of academia, it’s impossible to keep a school running smoothly without proper IT support. You can see why being understaffed would be such a huge problem.
If you can educate members of the faculty to take care of various IT issues, then it could alleviate much of the burden. This isn’t always going to be easy to do if faculty members are not properly equipped to take on such tasks. This is why hiring more faculty members with IT skills would be optimal. It could also be positive to incentivize taking IT support courses so that faculty members can gain the necessary skills to provide assistance.
You Don’t Want to Have to Outsource
You don’t want to have to outsource your IT support if you do not have to. If you can train faculty members to take on IT support roles, then you’ll solve many of your problems. Many experts don’t see outsourcing IT problems to be a profitable strategy. This means that it’s likely best to train your people so that you have everyone that you need in place.
It can be helpful to consider your IT support budget to try to get more funding too. You want to make sure that you have up-to-date equipment and software. IT support is a huge part of keeping a college running smoothly in the modern era. This means that you have to make sure that you’re prepared to handle problems that have to do with cybersecurity.